Refund Policy

Swayam Sewa values your support through donations, which enable us to carry out our mission of community welfare. This Refund Policy outlines the conditions under which refunds may be requested.

1. General Policy

Donations to Swayam Sewa are generally non-refundable, as they are immediately allocated to support our programs, initiatives, and operational expenses.

2. Exceptions for Refunds

Refunds may be considered in the following cases:

• Accidental Duplicate Donations: If you accidentally make multiple donations for the same purpose.
• Incorrect Donation Amounts: If an error results in an incorrect donation amount (e.g., entering ₹10,000 instead of ₹1,000).
• Unauthorized Transactions: If a donation was made without your authorization, subject to verification.

3. Refund Request Process

To request a refund:

• Contact us within 7 days of the donation at info@swayamsewa.org.
• Provide your name, donation amount, transaction ID, and reason for the refund request.
• Requests are reviewed on a case-by-case basis, and approval is at Swayam Sewa’s discretion.

4. Processing Refunds

If approved, refunds will be credited within 30 business days to the original payment method. Processing times may vary depending on the payment processor.

5. Tax Implications

Refunded donations may affect the validity of tax-deductible receipts issued for the original donation. Donors are advised to consult a tax professional for guidance on tax implications.

6. Non-Refundable Cases

Refunds will not be granted for:

• Donations made more than 7 days prior to the refund request.
• Change of mind or dissatisfaction with how funds are used, as donations are made voluntarily.

7. Policy Updates

Swayam Sewa may update this Refund Policy at any time. Changes will be posted on this page with an updated effective date.